Shipping policy

Shipping Policy

Production Time Since all our products are made to order, please allow 2–7 business days for production and preparation after payment confirmation. Orders are not processed on weekends or public holidays.

Shipping & Delivery Time Once your order is ready, estimated delivery times are 15–35 business days depending on your location and local postal service. Delivery times are estimates and may vary due to customs clearance, carrier delays, or peak seasons.

Shipping Costs We offer free worldwide shipping on all orders.

Order Tracking Once your order has been shipped, you'll receive a confirmation email with your tracking number. Please allow a few days for tracking information to become active.

Customs, Taxes & Import Duties International shipments may be subject to customs fees, import duties, or local taxes imposed by your destination country. These charges are the sole responsibility of the buyer and are not included in the product price or shipping cost. We recommend checking with your local customs office prior to ordering.

Lost or Delayed Orders If your order hasn't arrived within the estimated timeframe, please contact us at [mustafahesari48@gmail.com]. We'll do our best to investigate and resolve the issue promptly.

Contact Us For any shipping-related questions, reach out to us through hesarian.com.