Refund policy
We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it — unworn or unused, with tags, and in its original packaging. You'll also need the receipt or proof of purchase.
To start a return, you can contact us at [your email]. If your return is accepted, we'll send you instructions on how and where to send your package.
Return Shipping Costs:
- If the return is due to our error (wrong item, defective product): we cover the return shipping cost.
- If the return is due to a change of mind or incorrect order by the customer: the customer is responsible for return shipping costs.
Refunds: Once we receive and inspect your return, we'll notify you. If approved, you'll be automatically refunded to your original payment method within 10 business days.
Non-returnable items:
- Sale items
- Gift cards
- Perishable goods or custom products
Damages and issues: Please inspect your order upon reception. If the item is defective, damaged, or you received the wrong item, contact us immediately so we can resolve the issue.
Email: mustafahesari48@gmail.com